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Return Policy
RETURN POLICY
If you are not completely satisfied with your purchase for any reason, you may return it for an exchange, refund or store credit, ONLY if the item isn't listed on the exceptions list below. Please see below for more information on our return policy.
EXCEPTIONS
The following items cannot be returned:
- Bathing Suits
- Undergarments
- Jewelry
- Sale Items
- Final Sale items
- Flash Sale items
- Mystery Box items
- From The Owner's Closet Collection items
- Vibez Live Sale items
- Vintage Vibez Collection items
- Sneakers
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- A 15% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
All returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached. Any other conditions will not be accepted.
To return an item, please email customer service at VarietyOfVibez@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
Please add "Return Item Request" in the subject line of your email.
Attn: Returns
(Address will be provided via email)
Philadelphia, PA 19145
After receiving your return and inspecting the condition of your item, we will process your return three 3-5 days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: